The Gate

The Rancho Heights Gate can be operated by three methods:

Remote controller

Keypad code

Telephone dial to resident’s home using the key pad

Instructions for each of these methods are below.

All fire, police and medical services have the ability to open the gate at any time.

To Gain Entry with a Gate Remote Controller:

Stop at the white line in front of the gate.

Press the button on your remote controller.

Pass through when the gate opens.

To Gain Entry with a Gate Code:

Drive carefully up to the gate keypad stand.

Press the # key followed by your personal four-digit code.

Pass through when the gate opens.

To Allow Entry to Your Visitors:

You may facilitate entry by your visitors in two ways:

Have your visitor use the telephone dialer from the keypad stand to call your home and request entry.

Give your personal gate code to a trusted visitor. (It is recommended that you give your code to family members only. See below for availability of temporary codes.)

To Gain Entry Using the Telephone Dialer:

Instruct your visitors to:

Drive carefully up to the keypad stand.

Follow the directions on the keypad to scroll through the list of residents' names.

When the appropriate resident's name is displayed, push the "Call" button. (NOTE: Residents' phone numbers will not be displayed -- only their name.)

When the call button is pushed:

Your home telephone will ring.

Briefly identify the caller and, if you wish to provide access to the caller, press and briefly hold the 9 key on your home telephone pad for one second.

The gate will open and your visitors may pass through.

Warning: Do NOT include your personal, confidential key pad entry code number in your telephone answering machine message. Again, it is recommended that your provide your personal code only to family members. Vendors such as trash service, delivery services, etc. have been issued their own codes.

Temporary Codes:

Please do not give your personal code to a temporary worker or real estate agent. You may request and give a temporary code to workers and agents that may need access for the short -term. When the code is no longer needed, it can be deactivated. To request a temporary code, click here.

To Exit Area:

The exit gate swings toward an exiting vehicle. Please approach the gate area slowly, and stop at the white line and "Wait Here" sign. A sensor will activate the gate when your vehicle reaches the appropriate location. The gate will swing open toward your vehicle and remain open long enough for your vehicle to pass.